Who will you meet at Stone Falls Dental Care?
You’ll meet a hygienist for your cleaning, an assistant at Dr. Prane’s side during treatment, and the front desk on the way in and out. Patients name several of them in their Google reviews, and those reviews are how we introduce them here.
Susanne is a hygienist patients mention for their cleanings. Kalyne joined more recently as a hygienist and has already been named in reviews. Deb works chairside with Dr. Prane, and the practice marked her work anniversary on its blog back in 2018. Sara is at the front desk, and one reviewer wrote that she makes a good first impression of the office when you arrive.
Why does the team have such close military ties?
Many of our staff members have served in the military themselves, and many have family members serving now. Dr. Prane is a Navy veteran too, so military life is familiar ground in this office.
For families from Scott Air Force Base, that may mean the person checking you in or cleaning your teeth knows military family life from the inside. Our page for military families explains the plans we accept and the standing military discount.
Who helps with insurance and scheduling questions?
Our treatment coordinators answer questions about insurance benefits and scheduling. They can run a complimentary benefits check, explain what your plan is likely to cover for a recommended treatment, and find appointment times that suit you.
When you request a visit, the scheduling coordinator calls you to confirm the time. If you’d like to start that now, the appointment request page explains how it works, and the financial options page lists the plans and payment methods we accept.
How do patients describe the team?
Patients most often write about feeling at ease. One patient who had dental work done with Dr. Prane and Deb said she felt no discomfort, and that the two of them were kind and talked her through each step as they worked.
Others mention the scheduling and the welcome at the front desk, and several say they plan to bring the rest of their family. The practice holds a 4.9-star rating from 375 Google reviews as of November 2026.
