How do patients thank the practice?
Many of them write. The office keeps a wall of patients’ thank-you cards, and the team has described them this way: “We receive thank-you cards weekly... and they are priceless to us!”
Cards are private notes, so they stay on the wall. The words on this page come from public Google reviews instead, quoted exactly and signed with the first name and last initial each reviewer used. The three were picked because each describes a different kind of care: restorative work, a comfortable visit, and treatment for gum disease.
What do patients mention most in their reviews?
Gentle care and clear explanations run through these reviews. One patient wrote about two crowns from Dr. Prane, another about a visit with her and Deb, and a third about a year of treatment that ended with his gum problems under control.
The short summary lines Google draws from the practice’s reviews point the same way: “Scheduling, quality of service all top-notch.” and “Loved the office and plan to bring the rest of my family in.”
If you’re weighing similar treatment, our pages on dental crowns and Perio Protect gum treatment explain what is involved.
How can I share my own experience?
We’re glad to hear from you. To send feedback straight to the practice, email stonefallsdentalcare@gmail.com or call (618) 624-2800. Word about something that could have gone better is as welcome as praise, and it reaches the people who can act on it. A card in the mail or left at the front desk reaches the team too.
To help other people choosing a dentist, a Google review is the most useful place to write. Our patient reviews page explains how to leave one, step by step.